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Frequently asked questions

Does Waybook have a mobile app?

Yes, Waybook has a mobile app which allows your team to access knowledge and training on the go. You can download it here.

How do I set permissions in Waybook?

You have full control over which subjects your teammates can access and set permissions accordingly; these can be no access, read, edit and publish.

You can easily create member groups to ensure your team has the correct level of access and control required with minimum management and maximum confidence.

How do I get started with Waybook?

Your Waybook Free trial account will automatically have access to our ‘Start with Waybook’ subject, giving you all of the essential knowledge to get going.

You will also have the option of starting with a templated structure for SOP and document inspiration. Begin centralizing your knowledge from hundreds of documents or use Waybook AI to generate best practice documents specifically for you.

Waybook also hosts regular webinars, free one on one product coaching and has expert data migration and internal process experts available should you wish to hand everything over.

What are subjects, documents and steps?

Think of subjects as the teams and areas of operation within your business. Each subject contains multiple documents. These are the actual activities carried out by the different teams and people in your business. Steps are a breakdown of each activity in the sequence of what needs to be done and how.